Terms and Conditions

1. Customer Information
Customers are responsible for entering the correct information, should always check that the contact information they provide is correct before proceeding to payment, and must notify Management Insight of any changes to their contact details, including their email address.
2. Electronic Product
Due to the electronic and personalised nature of the products sold on this site no right of cancellation or refund exists under Regulation 13 of the Consumer Protection (Distance Selling) Regulations 2000 once an item has been purchased by you.
3. Customer Complaints
Management Insight endeavours to respond to complaints within 5 working days.
4. Copyright & Licence
4.1 The purchase of a product(s) from this shop gives the Customer a licence to use the documents and legal information contained therein for the period of the licence, subject to limitations described in these terms and conditions.
4.2 All the forms and resulting documents are and remain the copyright of Management Insight. Furthermore the copyright notice and document reference details in each document shall not be removed or altered in anyway by the Customer.
4.3 Customers may not re-sell, re-publish, copy or distribute any Management Insight document or any part thereof for use by any third party, including another organisation within a group.
4.4 Customers may not share their unique username or password used to access downloadable items or updates to said items with any third party.
4.5 Customers must not use the email address supplied at the time of purchase to forward service announcements or notice of updates sent by Management Insight to another email address, whether it is their email address or that of a third party.
4.6 Management Insight reserves the right to withdraw (without refund) access to products where it is believed that usernames & passwords have been disclosed to a third party.
4.7 If you suspect that your username & password are being used by a third party you should email Management Insight at info@management-insight.co.uk immediately.
4.8 Management Insight will not issue any refunds either in full or part where access products is withdrawn due to a breach or suspected breach of these Terms & Conditions by the Customer.
5. Liability
5.1 Management Insight tries to ensure that all documents or information provided are accurate and reflect the law at the time of use. However, neither Management Insight, its directors or officers, partners of Management Insight, or third party sales agents shall be liable for any losses that arise from relying upon the documents or information them, or where the Customer decides to act or not to act based upon the information contained within them.
5.2 Neither the documents or information or any other item or service provided by Manangement Insight constitute individual legal advice. All of our services should be used in conjunction with proper legal advice where necessary.
6. Access to Web sites
6.1You are allowed to access and make personal use of this website, but not to download or modify it, or any portion of it, or any of the contents of it. This website or any portion of this website may not be duplicated, copied, reproduced, sold, resold, visited, or otherwise used for any commercial purpose. You must not use the website in any way that causes, or may cause, it to be interrupted, damaged or impaired in any way.
6.2 Management Insight takes all reasonable steps to ensure that both their Web sites are available and working at all times. However, Management Insight does not accept any responsibility for non-availablity or reduced performance of the sites, for any reason.
6.3 Management Insight reserves the right to exclude users or customers from access to their Web sites and any services contained therein where a user or customer commits or seeks to commit fraud, attempts to disrupt in any way the services offered on any Management Insight Web site.
7. Alteration of Terms & Conditions
7.1 Management Insight is free to alter or revise any and all content on their Web sites at any time and without the requirement to notify customers.
7.2 However, Management Insight will take all reasonable steps to inform Customers of changes to products via the original email address supplied by the Customer at the time of purchase of products.
8. Acceptance
Your use of the Manangement Insight Web sites and any service contained within constitutes acceptance of these Terms & Conditions.
9. Entire Terms & Conditions
These Terms & Conditions set out the entire agreement and understanding between you and Management Insight.
10. Severability
The foregoing paragraphs, sub-paragraphs and clauses of these Terms & Conditions shall be read and construed independently of each other. Should any part of this agreement or its paragraphs, sub-paragraphs or clauses be found invalid it shall not affect the remaining paragraphs, sub-paragraphs and clauses.
11. Waiver by Management Insight
Failure by either Management Insight to enforce any accrued rights under these Terms & Conditions is not to be taken as or deemed to be a waiver of those rights unless Management Insight acknowledges the waiver in writing.
12. Jurisdiction
12.1 The Management Insight Web sites are intended for the jurisdiction of England & Wales and as such should not be specifically used or relied upon for any other jurisdiction.
12.2 These Terms & Conditions shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.